Modern Slavery Statement

Modern Slavery and Human Trafficking Statement

This Modern Slavery and Human Trafficking Statement is issued by Richmond upon Thames Carpet Cleaners for the current financial year. It outlines the steps we take to identify, prevent, and address modern slavery and human trafficking risks across our operations and supply chains. We recognise our responsibility to respect human rights and to act ethically and with integrity in all our business relationships.

Our Business and Supply Chains

Richmond upon Thames Carpet Cleaners provides professional carpet, upholstery, and related cleaning services to residential and commercial customers. Our operations are based in the United Kingdom, and our supply chains include cleaning equipment manufacturers, chemical and consumable suppliers, vehicle and machinery service providers, and a range of facilities and administrative service providers.

While we consider our overall risk profile to be relatively low, we acknowledge that elements of our supply chain, particularly the sourcing of equipment, textiles, and cleaning products, may involve higher-risk jurisdictions or sectors. We are committed to taking reasonable and proportionate steps to identify and mitigate these risks.

Zero-Tolerance Approach to Modern Slavery

Richmond upon Thames Carpet Cleaners adopts a zero-tolerance policy towards all forms of modern slavery, forced labour, human trafficking, and child labour. We do not tolerate any practice that exploits individuals, denies them their basic rights, or undermines their dignity and wellbeing. This applies to our own operations, as well as to our suppliers, contractors, and any other parties with whom we conduct business.

We expect all individuals working for or with us, in any capacity, to share this commitment and to comply with applicable laws and our internal standards on human rights and ethical conduct.

Supplier Standards and Audits

We seek to work only with suppliers and contractors who demonstrate a commitment to lawful and ethical employment practices. As part of our procurement and supplier management processes, we communicate our expectations regarding labour standards, working conditions, and the prohibition of forced or compulsory labour.

Where appropriate and proportionate to the level of risk, we conduct supplier checks and audits. These may include requests for information on labour practices, verification of relevant policies, and, where possible, site visits or third-party assessments. If a supplier is unable or unwilling to meet our standards, we will take appropriate action, which may include requiring corrective measures or ending the business relationship.

Reporting Concerns and Whistleblowing

We encourage all employees, contractors, and other stakeholders to report any concerns or suspicions of modern slavery or human trafficking connected to our business or supply chains. Concerns can be raised internally to line managers or senior management. Reports may be made confidentially, and we will handle all concerns sensitively and, where possible, discreetly.

We will not tolerate victimisation or retaliation against any person who raises a concern in good faith. All reports will be reviewed promptly, and where necessary, investigated. Appropriate remedial and disciplinary action will be taken if modern slavery or related abuses are identified.

Training and Awareness

We aim to increase awareness of modern slavery risks among our employees, focusing on those involved in procurement, supplier management, and recruitment. Training and guidance will cover the nature of modern slavery, indicators of exploitation, and the appropriate channels for raising concerns.

By promoting understanding and vigilance, we seek to ensure that our team can recognise warning signs and respond responsibly if issues arise.

Monitoring, Governance and Annual Review

Responsibility for overseeing our approach to modern slavery rests with the senior management of Richmond upon Thames Carpet Cleaners. They are accountable for reviewing the effectiveness of the measures we take and for driving continual improvement.

This statement and the underlying policies and procedures are reviewed annually, or more frequently if required by legislative changes or operational developments. As part of the annual review, we assess our risk profile, consider feedback from audits, and evaluate any concerns raised through our reporting channels. Where gaps or opportunities for improvement are identified, we update our processes and communicate changes to relevant staff and suppliers.

This Modern Slavery and Human Trafficking Statement has been approved by the management of Richmond upon Thames Carpet Cleaners and reflects our ongoing commitment to act ethically, uphold human rights, and work proactively to prevent modern slavery in all areas of our business.